Holiday Inn London-Bexley, an IHG Hotel

We went for a 4-day London city break and we discovered this perfect location when it comes to value for money accommodation. Everything was perfect, the staff was very nice and helpful, the room was what we needed for a family of 4 (there was a large bed and a sofa), the room and the hotel was very clean, good wifi, quite good breakfast, there is a big parking place but we didn't need it, the train is at 10 min walk (there is a 30min trip to London Bridge station), and all this for less than a third that we would have paid for any hotel we found in central London (this obviously depends on the time of year you make the reservation, we booked only 3 weeks in advance for this trip). I totally recommend it!

The staff were very helpful and good at their roles. Ensuring everything was at a high standard. The room was comfortable and clean. Food was really good I had a mixed grill on the first evening and my wife had the lasagne, we both had the fish and chips on the second night. There was no process to indicate to the staff that we had booked inclusive evening meals with the room which caused some confusion as I was presented with the food bill but it was sorted out by the manager. The process needs to be looked at but I expect very few people book their rooms with meals included. However there is limited,if anywhere, locally to eat because of the location of the hotel.

Lovely room, very clean and well appointed, and it was nice to arrive to find the windows open so it was nice s and cool on a good day. We liked the 'personalised' welcome waiting for us on the TV screen. The bed was comfy and we both slept really well. Breakfast was very good with excellent choice. All the staff were very customer service orientated and we really enjoyed our stay. Would definitely recommend to friends.

We enjoyed the whole experience, staff were very helpful and the room was lovely. The bed and bedding was so soft and comfortable, I had the best nights sleep. I loved the layout and decoration of the room, I can't really comment on the location overall as I don't know the area too well but it was a 10 minute drive from the event we were going to so suited us well. The breakfast was very good as well!

As it was my husband and I's wedding night we were given a free room upgraded and a free glass of prosecco each on arrival. The bed had heart shaped towels and heart confetti which was a beautiful surprise and really appreciated! They went to an extra effort to make our stay special. The extra wine/beer and snacks were a lovely touch too. When we ordered Starbucks coffee at the bar the following morning I ordered soya as my husband is lactose intolerant and the manager cleaned the coffee machine as there's only one. I know this is usually protocol but we've been to so many places that haven't bothered to clean their machine and it's negatively impacted my husband so it meant a lot that they cared enough to follow protocol and clean the machine - even though it took longer/more effort.